California Consumer Privacy Act Disclosure

Last updated: December 28, 2025

At Revive Pro Tech, we respect your privacy and are committed to transparency regarding the personal information we collect, use, and share. This California Disclosure Page is designed to inform California residents of their privacy rights under the California Consumer Privacy Act (CCPA/CPRA) and to provide clear instructions on how to exercise those rights.

1. Business & Contact Information

If you have questions regarding this disclosure or wish to exercise your privacy rights, you may contact us:

Registered Company Name: Revive Pro Tech LLC

Company Registration Number: 23882497

EIN: 39-4359445

Address: 3325 E Beaver Creek Rd, Ste 102 #1005, Rimrock, Arizona 86335, United States.

Phone Number: +1 928-484-6822

Email: monica@reviveprotech.com

Live Chat: Available on the website

Business Hours: 10 AM to 5 PM (Monday to Friday), (GMT-05:00) Eastern Standard Time (New York)

All requests will be handled in accordance with California law.

2. Introduction / Purpose

This California Privacy Notice (“Notice”) applies exclusively to residents of the State of California. Its purpose is to inform California residents about how Revive Pro Tech, its affiliates, and service providers collect, use, share, and safeguard personal information, and to explain the rights available under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By accessing or using the Revive Pro Tech website, services, or purchasing products, California residents acknowledge that they have read, understood, and agreed to the terms of this Notice.

This Notice is intended to provide transparency regarding:

• Categories of personal information collected from California residents.
• Purposes for which personal information is collected and used.
• Third parties with whom personal information may be shared.
• Rights of California residents under CCPA/CPRA, including the right to access, delete, or opt out of the sale of personal information.
• Security measures are implemented to protect personal information from unauthorized access, disclosure, or misuse.

Revive Pro Tech is committed to protecting consumer privacy, complying with all applicable California privacy laws, and ensuring that California residents have the ability to exercise their rights in a simple, accessible, and transparent manner.

3. Categories of Personal Information Collected

Revive Pro Tech may collect the following categories of personal information from California residents in accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Identifiers: This includes personal identifiers such as full name, email address, mailing address, phone number, IP address, and device identifiers. These identifiers are collected to recognize and communicate with customers, process orders, and provide customer support.
• Payment Information: Payment details provided during purchases, such as credit/debit card information, PayPal account information, Apple Pay, Google Pay, Shop Pay, and Venmo account information, are collected securely for transaction processing.
• Browsing and Usage Data: Data collected via cookies, tracking pixels, and other automated tools, including website activity, page views, clicks, referrer URLs, and interactions with website features. This information helps improve website functionality, user experience, and personalized marketing.
• Purchase History: Information about orders placed on our website, including products purchased, order amounts, shipping addresses, transaction details, and delivery information.
• Account Information: If a customer creates an account, we may collect login credentials, username, password, and account preferences to manage the user experience and facilitate repeat purchases.
• Communications: Information collected from emails, customer support requests, live chat interactions, and contact form submissions, which is used to respond to inquiries, resolve issues, and provide customer service.
• Collection Methods: Personal information is collected directly from customers when they make a purchase, create an account, sign up for newsletters, or otherwise interact with our website. Additionally, information may be collected automatically via website analytics tools, cookies, and tracking technologies.
• Purpose of Collection: All collected information is used solely for legitimate business purposes, including processing orders, providing customer service, improving website functionality, personalizing user experience, and fulfilling legal obligations.

4. Sources of Personal Information

Revive Pro Tech may collect personal information about California residents from the following sources:

• Directly from You: We collect information directly when you make a purchase, create an account, subscribe to newsletters or marketing communications, complete surveys, or contact our customer support team. This includes identifiers, payment information, account details, and communication records.
• Automatically: Certain information is collected automatically when you interact with our website or use our services. This includes data collected through cookies, web beacons, tracking pixels, analytics tools, and device information such as IP address, browser type, operating system, and browsing behavior. This information helps improve website performance, personalize content, and analyze usage patterns.
• From Third-Party Sources: We may receive information from third-party service providers that assist us with our business operations. This includes payment processors, shipping carriers, marketing platforms, and analytics providers. These third parties provide information necessary to process transactions, deliver products, or enhance marketing efforts.
• Purpose of Collection from Sources: All personal information collected from these sources is used for legitimate business purposes, including order fulfillment, account management, customer service, website optimization, marketing, and compliance with legal obligations.

5. Purposes for Collecting Personal Information

Revive Pro Tech collects and uses personal information from California residents for the following purposes:

• Processing and Fulfilling Orders: Personal information is used to process transactions, verify payment, manage shipping, and ensure accurate delivery of products purchased from our website.
• Customer Support: Information is utilized to respond to inquiries, resolve complaints, provide technical support, and maintain effective communication with customers regarding their orders or product usage.
• Marketing and Promotional Communications: Personal information may be used to send newsletters, promotional offers, and updates if the customer has explicitly opted in to receive such communications. Customers can opt out at any time.
• Website and Product Improvement: Data is analyzed to enhance website functionality, improve user experience, optimize product offerings, and develop new services tailored to customer needs.
• Fraud Detection, Security, and Legal Compliance: Personal information is used to detect, prevent, and respond to fraudulent activity, unauthorized transactions, and security threats, and to comply with applicable laws and regulations.
• Analytics and Reporting: Aggregated and anonymized information is utilized for business analytics, operational insights, performance monitoring, and strategic planning to better understand customer behavior and optimize operations.
• Legitimate Business Purposes: All personal information is collected and used solely for legitimate business purposes, ensuring that processing is fair, transparent, and in compliance with CCPA/CPRA requirements.

6. Sharing Personal Information

Revive Pro Tech may share personal information of California residents with third parties for legitimate business purposes. The following categories of recipients are applicable:

Payment Processors

We share payment-related information with trusted payment providers to securely process transactions. This includes Visa, Mastercard, American Express, Discover, Diners Club, UnionPay, Elo, JCB, PayPal, Apple Pay, Shop Pay, Google Pay, and Venmo.

Shipping and Logistics Providers

Personal information, such as name, address, and contact details, may be shared with shipping carriers and logistics providers for the purpose of delivering products. Examples include UPS, FedEx, USPS, DHL, and other approved carriers.

Service Providers

We may share personal information with third-party service providers who assist in business operations, including:

• Marketing service providers for email campaigns and communications (with opt-in consent).
• Analytics and data reporting services for operational insights and customer behavior analysis.
• IT support and website hosting providers to maintain, secure, and improve our online platforms.

Purpose of Sharing

Personal information is only shared to facilitate business operations, including order processing, shipping, payment processing, analytics, marketing (with consent), and customer support.

No Sale of Personal Information

Revive Pro Tech does not sell personal information to third parties. Sharing occurs strictly for business purposes, legal compliance, or as required to provide services to customers.

Safeguards

All third-party recipients are required to protect personal information in accordance with applicable privacy laws and contractual obligations.

7. California Residents’ Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. Revive Pro Tech is committed to honoring these rights:

Right to Know

California residents have the right to request access to personal information that Revive Pro Tech has collected about them. This includes:

• Categories of information collected.
• Sources of information.
• Business or commercial purposes for collection.
• Categories of third parties with whom information is shared.

Right to Delete

Residents may request deletion of personal information that we have collected, subject to certain exceptions allowed by law (e.g., for legal compliance, order fulfillment, or dispute resolution).

Right to Opt-Out of Sale

Although Revive Pro Tech does not sell personal information, California residents have the right to opt out of any potential sale of personal information if such a situation arises in the future.

Right to Non-Discrimination

Exercising any privacy rights under CCPA/CPRA will not result in discrimination. Customers will not experience denial of goods or services, reduced quality, or any other penalty for exercising their rights.

Right to Data Portability

California residents may request that personal information be provided in a portable and easily readable format, suitable for transferring to another service provider.

Exercise of Rights

To exercise these rights, residents may submit requests via email, phone, or other designated contact methods. Revive Pro Tech will respond in accordance with CCPA/CPRA timelines and requirements.

Verification Process

To protect privacy and security, we may require verification of identity before fulfilling any request to access, delete, or port personal information.

8. How to Submit a Request

California residents may exercise their privacy rights under CCPA/CPRA by submitting a verifiable request to Revive Pro Tech. The process is as follows:

By Email: Submit your request to monica@reviveprotech.com with the subject line:
"California Privacy Rights Request"

Required Details: To process your request efficiently, please include the following information:

• Full name of the individual making the request.
• Email address associated with the order or account.
• Description of the request, specifying whether it is a request for access, deletion, or data portability.

Verification of Identity: For the protection of personal information, Revive Pro Tech may request additional documentation or information to verify your identity before fulfilling the request.

Authorized Agents: Requests may also be submitted by an authorized agent acting on behalf of the resident, provided proper authorization and verification are supplied.

Response Time: Upon receipt of a verifiable request, Revive Pro Tech will respond within 45 calendar days, in compliance with CCPA/CPRA requirements. If more time is required, residents will be notified with an explanation and a potential extension of up to 45 additional days.

Method of Response: Responses will be provided in a readable format and may include the requested personal information, confirmation of deletion, or data in a portable format as applicable.

Record Keeping: For transparency and compliance purposes, Revive Pro Tech maintains records of all requests and responses in accordance with applicable privacy laws.

9. Categories of Personal Information Sold or Shared

Revive Pro Tech maintains strict practices regarding the sale and sharing of personal information of California residents, in compliance with CCPA/CPRA:

Sold Information

Revive Pro Tech does not sell personal information of California residents. At no point do we exchange, trade, or transfer personal information for monetary consideration or other value to any third party.

Shared Information

Personal information may be shared exclusively with third-party service providers for legitimate business purposes, as outlined in Section 6 – Sharing Personal Information. These purposes include:

• Processing transactions through payment processors.
• Fulfilling shipping and logistics requirements.
• Providing customer support.
• Performing analytics and marketing services (with consent where required).

Safeguards

All third-party service providers are contractually obligated to protect personal information and use it only for the agreed-upon business purposes.

Transparency

Sharing personal information is conducted strictly for operational needs and never for unauthorized resale, ensuring full compliance with California privacy regulations.

Customer Assurance

California residents can be confident that their personal information is not being sold, and any sharing is limited to trusted service providers under strict privacy controls.

10. Data Retention

Revive Pro Tech retains personal information of California residents only for as long as necessary to achieve the purposes for which it was collected, or as required or permitted by law. Key points include:

Purpose-Based Retention

Personal information is retained to:

• Fulfill orders and provide services.
• Maintain accurate financial and transaction records.
• Comply with legal, tax, and regulatory obligations.
• Support legitimate business purposes such as analytics, fraud prevention, and dispute resolution.

Retention Periods by Data Type

• Order Records: Retained for a minimum of 7 years for accounting, warranty, and legal compliance purposes.
• Payment Information: Stored only as long as necessary to process transactions securely and comply with financial regulations; sensitive payment data may be encrypted and/or anonymized.
• Marketing Preferences: Retained until the individual unsubscribes or revokes consent.
• Customer Support Records: Retained as long as needed for quality assurance, dispute resolution, or legal compliance.

Secure Disposal

Once personal information is no longer required, it is securely deleted, anonymized, or destroyed in a manner that prevents unauthorized access or use.

Legal Exceptions

In certain cases, information may be retained longer if necessary to comply with legal obligations, enforce agreements, resolve disputes, or prevent fraud.

Transparency and Accountability

Revive Pro Tech maintains records of data retention practices and regularly reviews retention schedules to ensure compliance with CCPA/CPRA and other applicable privacy regulations.

11. Security Measures

Revive Pro Tech is committed to protecting the personal information of California residents through robust security measures in accordance with industry standards and privacy regulations:

• Encryption: Sensitive personal information, including payment data and login credentials, is protected using SSL/TLS encryption during transmission. Stored data is encrypted where feasible to prevent unauthorized access.
• Access Controls: Access to personal information is restricted to authorized personnel only, and user permissions are managed to ensure that data is accessed strictly for legitimate business purposes.
• Monitoring and Auditing: Continuous system monitoring, logging, and auditing are implemented to detect and prevent unauthorized access, security breaches, or suspicious activity.
• Secure Storage: Personal information is stored on secure servers with advanced security configurations, firewalls, and intrusion detection systems.
• Employee Training: Staff members handling personal information are trained in privacy policies, data protection, and security best practices to minimize risks.
• Limitations: While Revive Pro Tech implements state-of-the-art security measures, no system or method of transmission over the internet is completely secure. Users are encouraged to exercise caution when sharing sensitive personal information online.
• Incident Response: In the event of a suspected data breach, Revive Pro Tech has a formal incident response plan to investigate, mitigate, and notify affected individuals as required by law.

12. Changes to This Disclosure

Revive Pro Tech may periodically update this California Privacy Disclosure to reflect changes in laws, regulations, business operations, or privacy practices. Key details include:

• Periodic Updates: Updates may occur due to legal requirements, operational changes, technological advancements, or improvements to privacy practices.
• Effective Date: All changes to this disclosure are effective immediately upon posting on the website. Continued use of the website or services after updates constitutes acceptance of the updated terms.
• “Last Updated” Indicator: The “Last Updated” date at the top of this disclosure indicates the most recent revision, helping California residents identify the current version.
• Notification of Changes: While the disclosure is updated on the website, Revive Pro Tech may also notify customers directly via email if significant changes impact the way personal information is collected, used, or shared.
• Review Recommendation: California residents are encouraged to review this disclosure periodically to stay informed about privacy practices and rights under CCPA/CPRA.

13. Additional Information

Revive Pro Tech provides additional context and references to help California residents understand how their personal information is handled:

• Cookie & Tracking Policy: Information regarding the use of cookies, web beacons, tracking pixels, and analytics tools is disclosed in our Privacy Policy. These tools help improve website functionality, personalize user experience, and gather insights on user behavior.
• Other Policies: For convenience and transparency, links to Shipping, Returns & Refunds, and Warranty Policies are provided. These policies complement this California Privacy Disclosure by detailing operational procedures that may involve personal information.
• International Customers: While this disclosure applies specifically to California residents under CCPA/CPRA, similar privacy protections may be available under other laws such as the General Data Protection Regulation (GDPR) for customers in the European Union or other applicable international privacy regulations.
• Purpose of Additional Information: Providing these references ensures that users have comprehensive access to all relevant privacy, security, and operational policies, enhancing transparency and trust.

Customer Guidance: California residents and other users are encouraged to review all linked policies in conjunction with this disclosure to fully understand their rights, obligations, and protections regarding personal information.